Stone Labs LLC (“we,” “us,” or “our”) operates the Conv website and related services. This Privacy Policy describes how we collect, use, and protect your information when you use our service.
1. Information we collect
We may collect:
- Contact information you provide. When you use our contact form or otherwise reach out, we may collect your name, email address, optional phone number, and the content of your message.
- Waitlist sign-ups. When you join the waitlist, we collect the email address you submit so we can send early access and product-related updates about Conv. Submitting the same email again may recognize an existing waitlist entry rather than create a duplicate.
- Usage and technical data. Such as approximate location derived from IP address, device or browser type, pages viewed, referring URLs, and similar diagnostics that help us operate and improve the site.
- Cookies and similar technologies. We use cookies or similar technologies where needed for essential site functionality. Where enabled, we may use analytics services (for example, Google Analytics) to understand how visitors use the Service. You can control cookies through your browser settings.
2. How we use your information
We use the information we collect to:
- Provide, maintain, and improve Conv, including guides, conversation starters, and related content.
- Operate the waitlist and send emails about early access, launches, and related updates (you can opt out of marketing emails where applicable, using the link in those messages or by contacting us).
- Respond to your inquiries and support requests submitted through the Service.
- Measure engagement and improve the experience of the Service (such as through analytics, where used).
- Comply with legal obligations and protect the security and integrity of the Service.
3. Data storage and retention
Information is stored on systems and with service providers we use to host and operate the Service. We retain information only as long as needed to fulfill the purposes described in this policy, unless a longer period is required or permitted by law.
6. Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions about this policy, contact us using the details below.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the updated policy, to the extent permitted by law.
9. Contact us
For privacy-related questions or requests, please contact Stone Labs LLC through our Contact us page.